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With the rapid changes in technology and the competitive landscape occurring in the legal market, a law firm needs to be future-ready – where the pace and end-game remain uncertain. Part of that is un …
On-Demand Recording: Open Innovation – Creating a Strategy that Benefits Clients, the Firm and the Industry
Purchasing and adopting products from vendors who have not understood the exact business requirements can often frustrate successful implementation and uptake. Over the last decade Corrs Chambers West …
4 Things I Learnt at the 2017 Legal Innovation & Tech Fest
1 – Innovation is an opportunity “We can’t afford not to be looking towards the next step”, said Rein Graat, General Counsel, Asia Pacific, ING Bank early on day one. This was the common theme of the …
On-Demand Recording: The Right Focus: Getting IT Out of the Plumbing Business
This is the Jackson Kelly story of how they successfully moved to rid their business of tasks that didn’t add value. Hear how they moved systems to the cloud, enabling them to concentrate on tasks tha …
Simplify, Serve, Save: Reimagining Legal Innovation at Telstra
Tucked firmly within a leading Australian company there is a surprising bunch of employees. They galvanized to disorder and innovate forty one years’ worth of esteemed professional practice in order t …
How HESTA Created the Ultimate Legal Filing System
Legal processes depend on the smooth flow of documents – and the bigger the company, the more work for the legal team in keeping track of these crucial workflows. With no centralised documents filing …
Why You Shouldn’t Make Important Decisions After Lunch
When we talk about innovation we need to talk about decision making, because ultimately, throughout the innovation process you’re making important decisions. Certainly, when you’re thinking about whic …
A Look at Australia’s Vibrant Legal Startup Scene
The legal startup scene in Australia is a thriving ecosystem of exciting technologies and innovative thinkers. One person deeply entrenched in this scene is Jodi Baker, innovator, entrepreneur and mas …
Is Emotion the Missing Link in Client Experience?
Emotion plays an essential role in how people make decisions. Consequently, how a client feels about their experience with a law firm or company has the most significant impact on their loyalty to the …