In an industry with tight margins, and ruthless competition from online stores, book chain Dymocks knows that customer experience in face-to-face interactions with friendly, knowledgeable staff is the
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If you have ever linked employee engagement scores to business outcomes (sales volume, customer satisfaction, financial & operational performance, etc.), you have likely been part of a “chicken or egg
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We are so excited to be the chosen charity partner for HR + L&D Innovation & Tech Fest, Australia’s most exciting and progressive gathering of HR leaders, difference-makers and disruptors celebrating
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René is one of the world's leading business gurus specialising in leadership, culture, and transformation. He has worked with some of the Fortune 500's top CEOs and their executive teams, he has also
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In 2015/2016, data began to show the rise of individual capabilities inside organisations while at the same time leadership culture was stagnating. An overlooked group of employees that share “the gig
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We are thrilled to announce the first four speakers for HR Innovation & Tech Fest 2019. Andy Longley – Global Senior Director of Talent – Global Brands and Sales, adidas What the World of Elite Sports
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1. What was your very first paid job? First ever paid job was the rather predictable unfortunately - baby sitting and working in a bakery where I developed my secret love of carbs. 2. In a sen
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Shell has embarked on a global HR transformation which has improved employee and line manager satisfaction while delivering significant cost savings around the world, according to the company’s region
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As social, collaboration and AI technologies are providing a more interactive and immersive experience in our wider lives, these technologies are innovating their way into business technology and nowh
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